As virtual work grows in popularity, so does the demand for work from receptionists in their hometown! If you’re interested in working in remote reception, this blog post will answer all your questions!
It covers all the details, including daily responsibilities, annual salary expectations, equipment you need. We included employers who have regular openings for remote reception.
What responsibility do you have for remote reception?
Responsibilities for remote reception vary by company. However, the main obligation usually involves answering incoming calls, understanding the caller’s needs, directing those callers to the appropriate person or department, and maintaining a detailed record of each interaction.
In addition to answering large numbers of incoming calls, some companies may ask remote receptionists to handle administrative tasks such as scheduling meetings, handling email communications, proofreading written materials, and data entry tasks.
Reception roles are generally entry-level positions, and there is room for career advancement if you work for a large company. For example, if working as an executive assistant is what you want, being open about your career goals can help your supervisor know how you can help you succeed within the company.
What are the qualifications for remote reception work?
Remote receptionists play an important role in business operations. Receptionists are usually the first contact for clients, so it’s important to make a good first impression.
If you like talking on the phone or interacting with others, here are the basic qualifications and skills you need for this job:
- High school diploma or GED
- Previous customer service experience can help
- Ability to work independently in a remote environment
- The ability to answer and forward calls as well as documented multitasking ability of interactions
- Ability to calm down and gather under pressure
- Excellent written communication skills
- Fast and accurate typing skills and strong attention to detail
- You need to be familiar with computers
- Knowledge of general software programs
What is the average salary for a remote receptionist?
Remote reception salaries vary widely depending on where you live, the size of your company, and the level of experience.
According to Ziprecruiter, remote receptionists earn an average of $18 per hour.
Remote reception salaries tend to increase over time, so if you stand out at one company and gain experience and seniority, your salary should increase accordingly.
Many companies also offer additional revenue opportunities, including performance-based bonuses, payments to referrals to qualified employment, and sales-based incentives.
It is also worth noting that professional training, such as in medical or legal fields, earns higher wages than working as a general person.
What equipment do I need for the remote reception role?
Typically, remote reception work requires the following equipment:
- computer
- Smartphone or landline
- Headset
- High-speed Internet connection
- Latest Computer Software Programs
- Quiet and distracted home office
- Office supplies such as paper and pens
What equipment does an employer provide?
Most remote receptionists respond to incoming calls using specialized software programs issued by their employer. Some companies may offer work equipment (computers, headsets, monthly internet scholarships), while others do not. You will also be trained in work-specific procedures, scripting, and call handling procedures. Most businesses list equipment and internet speed requirements in their job listings, so be sure to read them before applying for positions.
Many employers need to test their internet bandwidth to enable them to support remote systems and applications. In most cases, you will need to use a hardwired internet connection via an Ethernet cable (usually wireless and satellite connections are not permitted).
Who hires a remote receptor?
From small to large businesses, many companies use individuals such as remote receptionists, lawyers, entrepreneurs, therapists and more.
Where to apply for a remote receptionist job
If your true call is acting as a remote receptionist, check out these employers.
1. Answer assistant
Answer Aide hires a virtual customer service representative from AL, FL, GA, or TX. These virtual reception jobs require at least 40 WPM typing speeds, strong communication skills, and multitasking ability. Answer Aide runs 24 hours a day, 365 days a year, so there is a lot of flexibility in terms of schedule. Starting wages range from $13 to $16 per hour, and full-time positions have benefits.
2. Answer first
Answer first Hire US customer service experts and answer calls to clients. Tasks include retrieving messages or orders, scheduling appointments, troubleshooting issues, or relaying information. AnswerFirst is open on 365/24/7 and will hire in full-time and part-time roles. If you work more than 30 hours a week, you will be eligible for benefits after six months of employment.
3. Back office betty
Back Office Betty hires legal intake specialists in Arizona, Texas, Nevada, Pennsylvania and Florida to provide telephone and web chat services to lawyers and law companies. Back office bets are open only Monday through Friday, so there are no evenings or weekend hours. A full-time position has many benefits, including all the equipment you need to do your job. The starting salary range for these positions is between $17-$19 per hour.
4. Bold business
Bold Business is a global talent community that offers remote locations in management support, back-office support, customer service, call center solutions, marketing, accounting, healthcare and more. Bold Business embraces teamwork, diversity, flexibility and innovation, providing comprehensive benefits for full-time employees. New roles are always added, so check out the current remote job opening selection here.
5. Gabbyville
Gabbyville hires a US remote receptionist to process client calls, receive messages, and make appointments for a variety of businesses and professionals. To apply, you will need to enter your internet speed, enter your test results, and send your resume.
6. Patriv
Patlive will hire part-time virtual receptionists from Texas, North Carolina and Georgia. Previous experience as an administrative assistant, receptionist, front desk receptionist, or administrative role. The starting wage is $13 per hour and is open 24 hours a day, providing flexible scheduling.
7. Receive hq
RecepsHQ hires virtual receptionists in the US to provide personalized services, call transfers and booking setup services to clients from a variety of industries. Their operations are open 24/7, so there are many roles and schedules.
8. Ruby Reception
Ruby Recountists hires a virtual receptionist and provides telephone services to clients. Ruby has both full-time and part-time positions, flexible scheduling and benefits for full-time workers. As positions are location dependent, we recommend bookmarking a new opening career page.
9. Smith.ai
Smith.ai hires a virtual receptionist and customer engagement representative to answer incoming calls from clients. They hire receptionists from the US and Mexico. Whether you’re looking for a full-time job or a part-time job, Smith.ai can meet your needs and provide the flexibility you want. There are benefits to a full-time position.
Other places to find virtual reception jobs
If you need more options for this remote occupation, check out these employment agencies and career websites to see new openings.
10. Robert Half
Robert Half is a staffing agency that allows you to search for jobs from working from home. Enter your location and click the (Remote Jobs Only) button. Robert Half has a temporary, permanent, contractor role for American residents.
11. FlexJobs
FlexJobs is a paid online job board that supports flexible work options, including remote, part-time, hybrid, and freelance roles. The good thing about FlexJobs is that they examine all the jobs listed on their website, so there’s no need to worry about employment fraud. Also, there is a wide range of search inputs so you can find exactly what you need when it comes to remote jobs! Currently, FlexJobs has several full-time and part-time remote reception positions on its website. You can always know about the opening of related jobs so that you can set up job alerts.
12. LinkedIn
LinkedIn is a social media platform dedicated to career experts. LinkedIn allows you to search for remote reception jobs, set up job alerts, and send new jobs directly to your inbox. Make sure you do due diligence when searching for jobs on LinkedIn. There are plenty of fake job lists that creep up the cracks.
13. Upwork
Upwork is an online marketplace for freelancers. Here you can find a variety of call-related tasks, including customer service, chat support, and sales roles you can do from home. Upwork allows you to bid on projects, create a profile, and wait for a potential employer to contact you.
Pros and cons of working from home as a remote receptionist
Every job has its advantages and disadvantages, and the job of a virtual receptionist is no exception. This is part of the best part of the remote location and part of that great part.
Strong Points:
- No university degree required
- Good job for beginners
- Many businesses offer flexible schedules for workers
- Benefits are often provided to full-time workers
- Many companies hire for this profession
- Internal growth opportunities
Cons:
- Entry-level payments
- You may have to work on the evening, weekend or on the weekend
- Phone work can be stressful
Final Thoughts on Being a Virtual Receptionist
What do you think? Is it correct for you to work from home as a virtual receptionist? Make sure you weigh all the advantages and disadvantages of this remote occupation before making a decision. As you can see, there are many companies that want to join the team.
Do you like talking to people over the phone? This is a large list of remote customer service jobs.
It was originally released on January 24th, 2022. This content was updated in March 2025.
