Do you know a company called TTEC? If not, you’re missing out on a top-tier company with a talent community of remote and in-person employees. Want to learn more? Take a closer look at this TTEC job review to see if you’re a good fit for one of our many remote roles.
Successful remote working involves more than just finding a good job. Many people want genuine relationships to be built and a collaborative, collaborative atmosphere, even when working from their home office.
If you’re looking to partner with a company that values teamwork, values diversity, and values your success, look no further than TTEC.
TTEC is an award-winning company that not only serves top brands and clients, but also prioritizes creating happy remote workers. If you’re looking for a way to earn a steady income from home, we also offer a wide range of work-from-home jobs.
TTEC company profile
TTEC is a customer experience (CX) company that partners with some of the world’s most iconic brands and provides top talent in customer service, sales, operations and more. They embrace diversity and belonging, and offer solutions that perfectly blend technology and exceptional customer experience, while providing professional development.
TTEC is a global team serving 19 countries with over 40 years of contact center experience and providing training and support to over 65,000 employees. In 2025, TTEC received numerous awards, including being named a Best Place to Work by Virtual Vocations and In Her Sight.
At this company, 66% of all leadership roles are held internally, so there’s a lot of room for growth within the company. You’ll also receive onboarding, mentored program training (as part of the recruitment process), and ongoing support to help you succeed in your role.
TTEC jobs that can be done from home
TTEC has many work-from-home jobs to consider, with employment in the United States, Canada, Mexico, Philippines, Australia, United Kingdom, Greece, Bulgaria, Egypt, India, and more. Roles include accounting, administration, auditing, business analysis, customer service, finance, IT, learning and development, legal and compliance, marketing, operations, project management, sales, talent acquisition, and more.
To apply for a job with TTEC, you must create a user account or apply using your LinkedIn credentials. To create a user account, click (Join Our Talent Community) in the top right corner of the screen. Next, create a username (make it professional, first and last name is ideal), a password, and an email address. Once you set up your account, you can apply for jobs, save favorites, set job alerts, and more.
Here’s an overview of some of the most popular work-from-home positions.
1. Customer Service Representative
The most common TTEC job you can do from home is as a remote customer service representative, as it requires minimal experience and is a rewarding way to interact with customers. You’ll be trained as a subject matter expert, so you can confidently answer questions, troubleshoot, and conduct investigations to help customers solve problems.
In some cases, customer service representatives may use their knowledge and expertise to discuss products and provide great service. Communicate with customers via phone, chat, social media, and email using conversational messaging.
TTEC jobs are location dependent and we do not hire in Alaska or Hawaii. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, DC will be considered on a case-by-case basis only. Many companies have 24-hour support lines, so you can find flexible customer service jobs that include nights and weekends.
requirements
This business support role requires 6 months to 1 year of experience in any industry and excellent documentation and communication skills. You should also be computer savvy and know how to use different programs and how to learn them quickly. TTEC requires applicants to have a high school diploma or GED.
2. Salesperson
TTEC hires inbound and outbound work-from-home sales representatives who use their passion and knowledge of our products to close sales and solve customer problems. As a Sales Representative, you will be responsible for recommending, citing, and effectively negotiating product knowledge with customers while identifying sales opportunities and addressing objections.
In addition to regular compensation, you can expect performance bonuses and abundant career growth opportunities.
requirements
TTEC welcomes at least one year of relevant experience and a high school diploma for sales positions. It also helps with your desire to use your computer efficiently and learn how to use new programs. Sales jobs may require bilingual skills. TTEC is a global company with a global team, so speaking multiple languages is an advantage.
3. Licensed insurance agent
Licensed insurance agents are responsible for answering and resolving questions received, researching answers, and upselling some of our products and services.
This job requires strong verbal communication skills and advanced analytical abilities. Must be able to understand and explain product and service knowledge.
requirements
TTEC requires a valid property and casualty license and six months of customer service experience. Being tech savvy and having a high level of integrity in protecting client privacy is essential.
TTEC work comes with a company-provided computer!
One of the perks of working at TTEC is that they provide you with a company-issued computer to help you get the job done.
Depending on the role, a high-speed internet connection of 15-25 Mbps is required. You’ll also need a wired connection to your home modem (via an Ethernet cord) and a smartphone or tablet (iOS or Android) for your daily login code. It is also recommended to use a USB wired headset, but unfortunately there is no Bluetooth.
Finally, you should have a quiet workspace free of distractions so you can answer calls professionally without background noise.
How much can I earn with TTEC?
TTEC offers full-time, part-time, and seasonal positions, and compensation varies based on many factors. For example, job listings say remote customer service representatives based in the U.S. earn between $16 and $19 an hour, plus bonuses based on performance. Licensed insurance agents earn a base salary of $21 an hour, plus performance bonus opportunities. Most job postings include a salary range in the job description.
Employees have access to benefits such as health, dental, and vision insurance. TTEC also offers a retirement plan, paid time off, tuition reimbursement, and access to thousands of free courses.
TTEC favors internal promotion and aims to promote two-thirds of its employees each year based on performance and promotion aspirations.
Employment experience review
Want to know what people are saying about TTEC? The company has thousands of employees all over the world, so there are tons of employee reviews to get a clear picture of the company.
TTEC has a rating of 3.5 out of 5 stars on Indeed. Most people report that they like the training, company culture, and advancement opportunities. Some say they wish they had earned more or extended their training to work on more aspects of their role.
Here’s what several employees shared on Indeed:
“It’s a great place to work. You can get promoted. Training is great. They pay for the licenses and exams you need to do the job. I would hire you again for other opportunities.”
“This is a good company overall, but they are very strict about attendance, depending on the program you work for. I recommend TTEC 7.5/10. They have a fixed schedule, but overall it’s good. I’ve been working here for a year.”
Telecommuting alternative to TTEC
Customer service and technical support roles are two of the remote positions that companies are looking to fill. If you’re looking for a W-2 work-from-home customer service job with a competitive salary and benefits, here are some alternatives to TTEC.
TTEC Job Review Summary
If you’re looking for stability, training, support, and an inclusive workforce, TTEC jobs are for you. Some hours are quite flexible and they do all the work to help you find clients and jobs where you can use your skills.
Search for work-from-home jobs and apply online to join our team and bring your unique talents to the table. Go through the interview process, meet with current leaders, and share why you want to work at TTEC. You must pass a pre-employment background check and may be required to pass a drug test. After these initial steps, training (for a fee) will be conducted online and over the phone.
For more information about TTEC jobs you can do from home, check out our FAQ section.
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