It’s great that many businesses allow people to work from home. One company that offers stable jobs from working from home and focuses on keeping employees is Alorica.
If you’re looking for remote work, company benefits, and growth opportunities, Arolica is the company you’d like to check out. They offer a variety of positions (both virtual and in-person) and have hundreds of clients around the world, so you will continue to engage in new and challenging opportunities.
In this Alorica job, the Home Job Review will provide a detailed explanation of the company, the types of career options available, what employees say, and how to apply.
Alorica works from the overview of working from home
Alorica is a global leader in providing customer experience personnel to a wide range of companies and industries. The company serves industries such as technology, finance, retail, healthcare, communication, energy, and travel. Arolica’s mission is to improve our lives in every interaction by providing a superior customer experience.
Alorica has been a global outsourcing leader since 2011, and the company has been awarded the 2021 Gold Stevie Award for its employers.
Arolica also believes that it offers employees a better work-life balance and a positive office experience (for non-pro-workers) and that there is room for growth and promotion within the company.
Alorica works from the overview of employment from home
Arolica hires team members from 19 countries, including the US, Canada, Guatemala, the Philippines, Panama and more for a variety of positions, including customer service, technical support, operations, HR, management services, recruitment, and more. However, the most common WFH opportunity is the position of a remote customer service agent.
Customer Service Representatives are hired to resolve issues via phone, email, online chat, or social media for customers who have questions, concerns or need support about a particular issue. You will be providing customer service to Alorica clients and one (or more) of your well-known brands.
Your job responsibilities include:
- I try to calmly solve the problem and escalate
- Document and update customer information as needed
- Respond to requests for credit card approval assistance and processing possibilities
- Track call-related information for audit and reporting purposes
- Provide feedback reports on call issues related to downtime and training issues
Qualifications and duties requirements
Alorica has several qualifications and job requirements that applicants should be aware of. To qualify for a remote customer service position, you prefer to have a customer service experience from your previous job, but it is not required. You also need to have basic computer skills and be happy to speak on the phone.
Other qualifications are as follows:
- Excellent oral and written communication skills
- Powerful listening and understanding skills
- A compiled ability to stay objectively
- Confident in conversation, patient and positive attitude
A high school diploma or GED is required. Phone-related customer service is also a plus and you need to be familiar with Microsoft Windows, Word, and Excel applications. Bilingual language skills are positive, but not a requirement.
Although Arolica’s hometown position is location dependent, he hires Arolicans in many states in the United States, including Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Missouri, Nebraska, New Jersey, New Jersey, Tenne, Oklaoma, Oklaoma, Carolina, Carolina and many other states. Virginia, West Virginia.
Computer System Requirements
Some positions in Alorica will supply your work equipment. Other positions require you to offer your own position. If you need to provide it yourself, you will usually need a PC with less than 3 years (without Mac or Chromebooks) on Windows 10 or 11. A fast, hardwired internet connection is also required, either DSL or cable. No satellite, dial-up or wireless Internet connections are permitted. You also need to prove that your workstation has a minimum download speed of 10 Mbps and a minimum upload speed of 3 Mbps.
How much money can you make?
The position payment fee is usually included in the job offer. Salaries are generally between $15 and $18 per hour for a remote customer service representative. Alorika Provides paid training and flexible work schedules to facilitate balance between your work and your child’s schedule, or Other liability.
This is also the position of the W-2. In other words, you are not an independent contractor, you are an employee of Arolica. Alorica offers benefits such as paid leave, paid leave and sick hours, medical and dental benefits, retirement plans, Dailypay, and flexible training schedules. As a bonus, employees can be received through the client program, and the company is partnering with some of the world’s largest brands and companies.
How to join Arolica
To apply for an Alorica position, click the orange button labeled “Search Opening.” Learn more about company jobs and company culture from home recruitment. You will also need to search for location and specify the state you live in.
Another way to search for positions in Alorica is actually to check out the online job board. Search for a company by name and click on the location of your interest to learn more. Certainly, I’ll be back on the Arolica website to apply.
If you choose to use a job board or site like LinkedIn, make sure the list is legal. There are many scammers out there who pretend to be Arolica and are looking for equipment and fees for adoption. Arolica does not charge you any fees! If you run into a con man trying to impersonate Arolica, you can contact their HR department (Email protection) About the issue.
Reviews on Arolica’s work from working from home
When considering work from home, it is always helpful to see what current and past employees say about the company. Luckily there are many reviews about working at Alorica Online. Sites like Grassdoor, and sites like Better Business Bureau, allow employees to share their experiences. Overall, people give Alorica average reviews, giving them a 3.1 star rating on Glassdoor, actually a 2.9 star rating, and an A+ rating on BBB.
Some say working at Arolica is a great first start for those looking for flexible jobs. Others like promotion opportunities within the company. Also, a small number of people mentioned how they want a higher salary, but they make up for that somewhat by providing steady work, good training and holiday pay.
Arolica works from a working-from-home alternative
Alorica is mostly available to remote recruitment. However, positions are location dependent, so we recommend exploring other remote carrier opportunities.
The companies listed below hire remote W-2 employees for customer service positions.
Arolica works from home wrap-up
Working with Alorica is a great way to gain experience and skills in the customer service industry. Also, you don’t have to worry about self-employment tax as you work as a W-2 employee rather than an independent contractor.
Alorica is an equal opportunity employer who provides paid training, benefits, flexible schedules and investments to employees and communities as much as he invests in his clients. Check out their website to learn more about their current job from working from home and how to apply.
You will also need to submit your resume as part of your application process at Alorica. If it helps you write your resume, use the Ultimate Resume Template Bundle to create an outstanding resume to get interviews.
